Narratives of the future customer experience and interaction with the product based on research and anticipated tasks. Scenarios outline the ‘who’, ‘what’, ‘when’, ‘where’, and ‘why’.
Example
This example is from a user scenario session for a sales tool. The session outlined stories about someone using the product to carry out specific tasks, keeping in mind the importance of goals and context. The final deliverable filled in additional details that should be incorporated into the project's design.
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Example
Context Scenarios
